CK Trafikskola AB

Conditions

Acceptedconditions_200D↩

By registering at CK Trafikskola AB with organization number 559233-1986 (hereinafter referred to as "CK Trafikskola", "we" or "us"), you become a customer and user of our services and thus accept the following terms and conditions.

Booking rules

Your driving lessons are booked and planned in consultation with you. We adapt our work schedule to your work and school hours as much as possible. 

Steps on how to make your reservation: 

  • You always receive a text message reminder the day before your driving lesson. 
  • You must cancel your driving lesson by 17.00 the day before your driving lesson. Late cancellations will be charged in full. This information is always included in your text message reminder. 

If you do not receive an SMS reminder the day before, you should not come to the traffic school because you do not have a driving lesson booked. If you do not receive an SMS reminder and you have booked a driving lesson, it can be due to several different factors such as:

  • A driving lesson has been booked for a student and we have had to cancel your lesson,
  • Your driving instructor has fallen ill,
  • Other unforeseen events beyond our control. 

We will always notify you if your driving lesson is canceled or needs to be rescheduled. Should it be the case that you are not notified about a cancellation and do not receive a text message reminder, it means that you do not have a driving lesson. In high season, it may happen that we do not have time to notify changes then you should assume the above.

You can always text or call us if you are unsure.

We respond between:
Mon - Fri 08-18
Sat - Sun 08-17

Cancellation policy

Driving lessons: 

Cancellation of your driving lesson must be made no later than 17.00 on the same day you as a student have received a text message reminder for the next day's training. Cancellation should only be done via text message, phone call (not answering machine) or on site at the traffic school. Information about this is in your text message reminder.

If a driving lesson is canceled late, the full price of the driving lesson will be charged.

Risk and supervisor training:

All risk training and instructor training courses must be canceled at least 5 working days before the course date. Cancellations should only be made by text message, phone call (not voicemail) or in person at the driving school.

If a course is canceled too late, the full price of the course will be charged.

If a student cancels very repeatedly, we reserve the right to interrupt the student's education.

Disease

Illness must always be verified with a medical certificate or equivalent in order for you to be credited with a lesson/course in case of late cancellation. We reserve the right to verify certificates that are not issued by doctors/medical institutions.

Payment

Payment can only be made via swish, invoice or partial payment with us. When choosing an invoice, an invoice fee of 49:- excluding VAT will be added. In case of non-payment, reminders and collection measures are handled by Kvick Inkasso. 

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Repayment options are available through interest-free financing from our partner. You decide how much you want to pay per month by choosing your repayment period. You can choose to split your payment into 1 to 3, 6, 12, 24 or 36 months without interest. The first installment is notified the month after your purchase. You have the option each month to pay a higher amount than the notified amount and thus shorten the repayment period. To be granted credit, you must meet the requirements of our partner. We make an application via our portal and check if all requirements are met. 

Period of validity

Purchases must be used within 12 months from the date of purchase.

Sample fees

Traffic authority test fees are not included in any of our packages or offers.

Personal and contact details

As a student, you are responsible for ensuring that your contact details are correct. Should we at the reception have written the wrong contact details when you registered or should you change your contact details, you are still responsible for ensuring that the information is correct. This applies to your full name, social security number, address, telephone number and e-mail. See how we handle your personal data under https://www.cktrafikskola.se/integritetspolicy 

Open purchase & exchange rights

CK Trafikskola AB with organization number 559233-1986 does not have open purchase on its services and products.

E-commerce right of withdrawal_200D↩

As a consumer (private individual), you have a 14-day right of withdrawal from the time you have received a product we have sent to you. The right of withdrawal is regulated in the Distance and Home Sales Act (2005:59). According to § 4 of this law, the right of withdrawal does not apply to distance contracts if, among other things:

  • A service and performance has started with the consumer's consent during the withdrawal period, for example a subscription.
  • An item which, due to its nature, cannot be returned or which may rapidly deteriorate or become obsolete.
  • A sealed audio or video recording or a sealed program and the seal has been broken.

The right of withdrawal does not apply to companies, and only if the product is in an essentially unchanged condition. This means that the product must be able to be sold as new to the next customer, without them reacting to the product looking used. You are responsible for the return freight when invoking the right of withdrawal. To avoid problems when you want to use the right of withdrawal, contact customer service before sending back goods. The right of withdrawal does not apply to goods purchased at our schools, but only to e-commerce.

When invoking the right of withdrawal:

  • Notify our customer service within 14 days of receiving the order or part of it that you intend to exercise your right of withdrawal.
  • Return the product complete in the product box, if possible with the original packaging, as soon as possible after you have notified us of the withdrawal from the contract. Other outer packaging is of course also acceptable, as long as the product does not risk being damaged in transport.
  • Include account details for refunds. Refunds are made within 30 days of receiving the goods.
  • The goods must be complete. This means that all accessories must be included in the return.

We reserve the right to charge cost price for the missing parts in cases where the return is not complete. We do not redeem packages against postal advances. An unclaimed shipment is not considered an exercise of the right of withdrawal.

Contractual changes

When we change the contract, you will be notified of this. In this case, you will need to accept the terms and conditions again, even if you have done so before. Please read the terms and conditions carefully to be aware of the changes. The terms of purchase are published on the website. 

Deviations

We reserve the right to change the terms and conditions due to price changes, promotions, realizations or changes in packages.

§ FORCE MAJEURE

CK Trafikskola AB with organization number 559233-1986 disclaims the agreement's obligations when things that are beyond our power as external and extreme factors that we as a company could not count on or predict and thus cannot carry out our services and make a refund or stand for compensation claims from the customer.

Our right 

CK Trafikskola AB has the right to cancel a student at a driving lesson or course due to unforeseen events. If a student misbehaves during a driving lesson or course session, the teacher has the right to cancel the driving lesson or course session. The driving lesson or course session will be charged in full. If the teacher assesses that the student's state of health is abnormal, such as under the influence of alcohol or illness, the teacher has the right to cancel the driving lesson or course session. The student will be charged in full. Any form of violent or threatening behavior by the student/buyer or family/relatives towards the school or its staff is not accepted and will be prosecuted.

Booking of tests

The driving school will book a test for you under the driving school's code. This means that you take the test in the name of the driving school. For us to be able to book this, you need to follow the teacher's recommendations for the number of driving lessons needed for you to pass all elements of the training plan.

Planning

We are usually, depending on the season, fully booked 4-8 weeks ahead. After the initial planning of your driving lessons, you will receive an estimate of whether your package will be enough to get your license. Should your estimate mean more driving lessons, you need to book these immediately to avoid interruption of your training. If you choose not to do this, we cannot guarantee the continuity of your training.

Acceptance of conditions - at enrolment

I have read and taken note of the above information and fully understand the general terms and conditions, including driving, booking, payment, cancellation and refunds.